All orders are shipped within 48-72 hours of you placing the order using DHL eCommerce or USPS depending on your location and the fastest available service.
Free Shipping Promotion
Our Free Shipping Promotion will be automatically applied to all orders that qualify. If your order qualifies for free shipping, a free shipping option can be selected at the checkout page. Orders that qualify for free shipping are shipped via USPS.
Delivery Time
The typical delivery time frame is between 5 to 8 business days for orders within the USA & 8 to 15 business days for international orders however, you may receive your items much earlier.
All orders are shipped with tracking numbers so you can track them every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
Return Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@rehersalco.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@rehersalco.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Take advantage of our low shipping rates within the USA. Free Shipping on all orders over $99 within the USA.
GOT QUESTIONS REGARDING OUR PRODUCTS, SHIPPING SERVICES, RETURN POLICY, PAYMENT METHODS, OR ANYTHING ELSE?
PLEASE FILL OUT THE FORM BELOW
CUSTOMER SUPPORT WORK HOURS
MONDAY - FRIDAY
9 AM - 5 PM PST
Got any Questions? Just Contact Us. Our Customer Service Support Team Will Be Glad To Assist You.
info@rehersalco.com
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